Privacy Policy

Last Updated: 11/18/2025

Coker Waste Solutions (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.cokerwaste.com or interact with us in connection with our waste management, dumpster rental, and related services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Request dumpster rentals, quotes, or service scheduling;
Communicate with us by phone, text, email, or in person;
Submit forms on our website;
Make a payment or establish an account with us.

Information collected may include your name, phone number, email address, billing address, and payment details.
We may also collect non-personal data such as browser type, device information, IP address, and website usage patterns.

2. How We Use Your Information

We use the information we collect to:

Provide and manage waste management and dumpster rental services;
Communicate delivery updates, pickup details, and service notifications;
Send invoices, receipts, and account-related notices;
Improve our services, website functionality, and customer experience;
Comply with legal requirements and maintain business records.

We do not use your personal information for marketing or promotional messaging.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site performance.
You may adjust your browser settings to decline cookies, though some features may become unavailable.

4. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing personal information.

5. Security

We implement commercially reasonable administrative, physical, and technical safeguards to protect personal data from unauthorized access, misuse, or disclosure.
However, no method of data transmission or storage is fully secure.

6. Equal Opportunity Statement

Coker Waste Solutions is an equal opportunity provider and does not discriminate on the basis of race, color, religion, sex, national origin, disability, or any other protected characteristic.

SMS & Mobile Messaging Policy

Consent & Enrollment

By providing your mobile phone number to Coker Waste Solutions and opting in to receive text communications, you authorize us to send SMS or MMS messages using a 10-digit long code (10DLC) or other approved business messaging number.
You confirm you are the authorized user of the provided mobile number and consent to receive service-related messages at that number.

Purpose & Types of Messages

Coker Waste Solutions uses text messaging exclusively for essential, non-marketing communications, including:

Delivery, pickup, and scheduling confirmations;
Service updates or operational notices;
Billing reminders, payment confirmations, and account alerts;
Safety, compliance, or service-related notifications.

We do not send marketing or promotional texts.

Message Frequency & Cost

Message frequency may vary based on your rental activity or account needs.
Standard message and data rates from your wireless carrier may apply.
Coker Waste Solutions is not responsible for carrier fees.

How to Opt Out

You may opt out at any time by replying STOP to any text message from us.
After processing your request, you will no longer receive text messages except those required for legal, safety, or transactional purposes.
For help, reply HELP or contact:

📧 support@cokerwaste.com
📞 (865) 320-0001

Data We Collect & Use

For SMS/MMS messaging, we may collect:

Your mobile phone number and customer account information;
Message history, including opt-in and opt-out records;
Device, carrier, and message routing data.

This information is used solely to manage, deliver, and verify consent for text communications and to comply with messaging regulations.

Data Sharing & Protection

Coker Waste Solutions does not sell, rent, or share your phone number or text-message data with third parties for marketing.
We may share limited data with service providers who assist with message delivery. These providers are contractually required to safeguard your information.

We use reasonable security measures to protect all messaging data.

Data Retention & Your Rights

We retain text-message and account data only for as long as necessary for business or compliance purposes.
You may request access to or deletion of your personal data by emailing support@cokerwaste.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The “Last Updated” date at the top of this page indicates when it was last revised. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

Coker Waste Solutions
2305 Clinton Highway
Powell, TN 37849

📞 (865) 320-0001
✉️ support@cokerwaste.com